Job Description
OVERVIEW:
JOB DESCRIPTION:
YOUR ROLE AS AN Executive, Sales
As a Sales Executive at AirAsia, you will be responsible for driving revenue growth and building strong relationships with travel agents. This role requires a dynamic, results-oriented individual with excellent communication skills, strong business acumen, and a passion for the travel industry.
WHAT YOU’LL CHAMPION:
Account Management:
Sales and Revenue Growth:
Support and Training:
Provide product training and support to travel agents, ensuring they are well-informed about AirAsias offerings, policies, and systems
Address agent inquiries and resolve issues promptly to maintain a high level of service quality
Collaboration:
Work closely with internal teams, including spaneting and operations, to execute promotional campaigns and improve the overall customer experience
Gather feedback from travel agents to enhance services and align strategies with spanet needs
Reporting and Analytics:
Prepare regular reports on sales performance, spanet trends, and customer feedback
Use data-driven insights to recommend actionable strategies for achieving sales goals
WHAT YOU’LL ENJOY:
Proven experience in sales, preferably in the travel or aviation industry
Strong knowledge of the travel agency landscape and distribution channels
Excellent communication, negotiation, and interpersonal skills.
Ability to work independently and as part of a team in a fast-paced environment
Proficiency in CRM tools and Microsoft Office applications
A proactive approach to problem-solving and achieving targets
WHERE YOU’LL GO:
Dispatcher to captain, ramp agent to data analyst, brand executive to CEO - these are some Dare To Dream stories of our Allstars
WHAT YOU’LL ENJOY:
Physical Wellbeing: Key medical and insurance benefits, maternity expenses, flexible work arrangement, and health and fitness amenities.
Emotional Wellbeing: Paid time off, wellness programmes, and childcare amenities.
Financial Wellbeing: Resources relating to financial, personal skills and career growth programmes.
Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners.
A unique Allstar culture like no other
OUR HIRING PROCESS:
GET TO KNOW AirAsia:
AirAsia has been the Worlds Best Low-Cost Airline for 14 consecutive years with over 800 million guests flown. We continue to champion dreams, serve the underserved and connect the world and Asean like no other so Now Everyone Can Fly.
GET TO KNOW US:
Our story begins in 2001 with a dream, two planes and a 40 million ringgit debt. You’ll know us as the ‘Now Everyone Can Fly’ airline (if you don’t, we’re definitely older than you). Today, we’re more than just an airline. We’re Capital A - a world-class brand that wears many hats. Our mission is to connect people and transform lives in Asean.
Above all, we’re Allstars. We believe in the unbelievable and we dare to dream. We also believe in celebrating all individuals. So no matter your culture and background or if you prefer aisle seat to window seat, we’re excited to have you onboard.
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.