Hiring Company
ADE Asia Digital Engineering Sdn BhdJob Description
1.A. Job Descriptions:
Act as the main contact for clients, addressing inquiries and providing updates.
Regularly report workshop production status and forecasts, ensuring alignment with customer needs.
Monitor and coordinate with the workshop production to ensure timely service delivery.
Resolve customer issues promptly and escalate when necessary.
Maintain accurate records of customer interactions and repair/service orders.
Manage and track the approval process for customer quotations, ensuring timely updates and follow-ups.
Assist in shipping and receiving material as needed.
Participate in initiatives to improve service quality.
1.B Qualifications:
Experience in the aviation industry.
Diploma in Aviation, Engineering, or related field.
Familiarity with workshop operations and customer support processes.
Previous experience in customer support, preferably in the aviation industry.
Excellent communication and problem-solving skills.
Basic knowledge in Google Workspace and Microsoft Office.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
2.A. Job Descriptions:
Prepare and issue repair quotations to customers in a timely and accurate manner.
Coordinate with the ADE finance management team to ensure efficient invoice submission and processing.
Collaborate with the 145 Production Planning team for the seamless issuance of invoices.
Maintain detailed records of all invoice costs for each customer.
Work closely with the workshop production to ensure accuracy in quotations.
Ensure compliance with financial policies and procedures, maintaining the highest standards of accuracy and integrity.
Generate financial reports and provide updates to management as required.
2.B Qualifications:
Diploma in Finance, Accounting, or a related field.
Proven experience in a finance or accounting role.
Basic proficiency in Google Workspace and Microsoft Office.
Excellent communication and interpersonal skills.
Strong organizational skills with the ability to manage multiple tasks and deadlines.
High attention to detail and accuracy in financial reporting.
Ability to work effectively in a collaborative, team-oriented environment.
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be the best. We committed to creating a diverse work environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
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