Job Description

Roles and Responsibilities

• Partner and engage with Operations and Engineering teams to facilitate and drive robust RCCA in order to reduce Customer Disruptions and improve customer satisfaction.
• Partner and engage with Operations and Engineering teams to facilitate and drive robust RCCA in order to reduce Shop Losses, Rework, improve FTY and delivery performance.
• Partner and engage with Operations/Engineering teams to facilitate and drive avoidance of repair-induced Departures.
• Track and monitor quality metrics (Yield, Losses, Escapes), and perform trend analysis to identify systemic improvement opportunities.
• Drive engagement & training of inspectors and certifying staff to ensure disposition & inspection
• Drive and promote Quality culture and participate in Lean and other Quality improvement across the site.
• Act as focal point for all quality matters and clarifications for the product lines.
• Support audits and perform CAR verifications.

Required Qualifications

• Bachelor’s degree in Engineering from an accredited university or college
• Minimum 4 years of relevant experience in Quality, Engineering or Production role
• Knowledge of repair/manufacturing fundamentals
• Holds a recognized Lead Auditor or Internal Auditor certification
• Advantage of knowledge of general aviation legislation (FAA/EASA Part 145) and quality systems (ISO9001/AS9100)
• Knowledge of Root Cause Corrective Action techniques and Six Sigma quality concepts and tools.
• Good command of written and spoken English
• Basic proficiency with of PC tools and software (e.g. Microsoft Office)

Desired Characteristics

• Good initiative and analytical skills
• Strong attention to detail and accuracy
• Ability to communicate at all levels of the organization
• Demonstrated oral and written communication skills
• Strong interpersonal and leadership skills

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Additional Information