JOB DESCRIPTION
TRAINING FACILITATOR
POSITION SUMMARY:
Following project plans and guidance from the TrainingManager, the Training Facilitator develops, delivers, and maintainshigh-quality training programs for employees at all levels.
ESSENTIAL JOB FUNCTIONS:
- Design, develop, and deliver engaging training content, including CBT modules using Articulate 360 and/or other e-learning tools
- Conduct instructor-led presentations and briefings for employees at all levels, including executive staff
- Facilitate hands-on training for safe and proper operation of heavy equipment (e.g., forklifts, scissor lifts)
- Assess training needs and tailor content to meet diverse audiences and skill levels
- Collaborate with subject-matter experts (SMEs) and department leaders to ensure accuracy and relevance of training materials
- Utilize a variety of instructional techniques and technologies to maximize learning and retention
- Evaluate training effectiveness through assessments, feedback surveys, and observation
- Maintain training records and documentation in accordance with company, FAA, and EASA standards
- Support development and maintenance of onboarding and refresher training programs
- Promote a safety-focused culture through consistent, high-quality training delivery
- Other duties as assigned
MINIMUM QUALIFICATIONS:
- 3–5 years of experience in training, instructional design, or facilitation – preferably in an aviation environment but not a requirement
- Certification or formal training in instructional design, adult learning, or Train-the-Trainer program
- High School Diploma, or equivalent
REQUIRED SKILLS AND ABILITIES:
- Proficient in Microsoft Office Suite and Articulate 360 (or other e-learning software)
- Ability to develop effective CBT/e-learning modules and blended learning solutions
- Strong presentation skills with comfort delivering to large groups and all organizational levels
- Excellent verbal and written communication skills
- Attention to detail and commitment to quality and safety
- Ability to adapt training approach for diverse learning styles
- Strong organizational and time-management skills
- Customer service orientation and problem-solving mindset
PREFFERED QUALIFICATIONS, EDUCATION, EXPERIENCE,LICENSES, ETC:
- Valid heavy equipment operator certification (or willingness to obtain)
- Valid heavy equipment Train-the-Trainer operator certification (or willingness to obtain with history of heavy equipment operation in a professional setting)
- Prior experience in an aviation environment is a plus
- Associate, Bachelor’s, and/or Master’s Degree
WORK ENVIRONMENT:
Normal OfficeEnvironment; occasionally Warehouse or Shop Floor environment
The work environment described here is representative ofthose required by an employee to perform the essential functions of this jobwith or without reasonable accommodation.
ORGANIZATIONAL STRUCTURE:
Reports to: Training Manager
Manages: N/A
Career Path: Training Manager
The above statements are intended to describe the generalnature and level of work being performed by people assigned to this job. Theyare not intended to be an exhaustive description of all work requirements andresponsibilities. The job description does not constitute an employmentcontract and is subject to change as the needs of the employer and requirementsof the job change.
Additionally, the minimum qualifications notated as arequirement could be supplemented by commensurate experience and/orcertification(s) or license(s) as determined by the hiring manager.
