The Quality Director is responsible for ensuring that all products designed and manufactured by the company meet aviation industry standards, regulatory requirements, and customer expectations. This position oversees the Quality Management System (QMS), manages FAA, AS9100, and FAR compliance, and leads efforts to continuously improve product quality, process control, and customer satisfaction. The Quality Director serves as the company’s quality authority and a key liaison between leadership, customers, and regulatory agencies.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
The statements below are intended to describe the general nature and level of work being performed by a job incumbent. They are not intended to be an exhaustive list of all responsibilities and activities required of the position. An employee will be required to follow other job-related duties required by the manager.
- 20% - Maintain and continuously improve the AS9100-compliant QMS, ensuring adherence to FAA, customer, and industry requirements.
- 20% - Ensure compliance with all applicable aviation regulations (FAA, EASA, FAR, etc.) and customer quality standards. Prepare for and manage customer, FAA, and third-party audits.
- 20% - Supervise incoming, in-process, and final inspections to ensure parts and assemblies meet design specifications. Establish inspection standards and approve inspection equipment calibration.
- 10% - Oversee the control and disposition of nonconforming material. Lead root cause investigations and corrective/preventive actions (CAPA) to prevent recurrence.
- 10% - Evaluate, qualify, and monitor suppliers. Conduct supplier audits and coordinate corrective actions to ensure quality and delivery standards are met.
- 5% - Lead initiatives using Lean, Six Sigma, and problem-solving methodologies to improve process efficiency, reduce defects, and enhance overall quality.
- 5% - Ensure accurate documentation of inspections, test results, and quality records. Prepare performance reports and present findings to senior leadership.
- 5% - Manage and develop the quality assurance staff. Promote a culture of accountability, integrity, and continuous improvement.
- 5% - Work closely with product management, engineering, production, and supply chain teams to proactively identify and resolve quality issues during product design and manufacturing.