Duties and Responsibilities

• Warehouse area:

  • Works in warehouse, preparing items for stocking and operating forklift and pallet jacks as necessary

  • Packs and repacks liquor, beer, wine containers and completes inventory with an electronic device

  • Loads and stores multiple bags of ice for loading onto provisioning trucks. Handles 30 or more bags of ice a day per shift

  • Prepares perishable items for stocking on aircraft

  • Reviews flight information to plan for snack flights. Consolidates snacks which are consumed for future flights

  • Packs and repacks entertainment kits and assures aircraft is equipped with such kits.

  • Keeps work area clean by sweeping, mopping, wiping down counter tops and organizing warehouse supplies

  • Maintains provisioning truck in a clean orderly manner. Prepares for the provisioning of flights by stocking provisioning trucks with items from the warehouse on a frequent basis

• Ramp Area:

  • Loads, unloads and services Company aircraft. Transports company material (COMAT) to and from aircraft

  • Performs job in a safe manner in compliance with Company, contractual and regulatory requirements

  • Safely drives and operates a provisioning truck in the airport ramp area

  • Works in the vicinity of and between passenger terminals, aircraft, hangers, jetways, Warehouses, and air freight facilities, both indoors and outdoors.

  • As qualified, operates all motorized ground service equipment (including bag tugs, golf carts, forklifts, pallet jacks, and passenger vehicles) assigned by the Company to complete airline operations

  • May be exposed to a wide variety of weather conditions, jet and machinery noises, dirt and dust for extended period of time

  • Stocks the aircraft galley with ice, beverages, soda, pre-packed liquor, beer, wine, snacks, cups, paper products and other provisions

  • Equips aircraft cabin interiors for flights with equipment and supplies such as passenger amenities

  • Empties trash receptacles, mops galley areas, mops lavatory floor, restock lavatory compartments, and wipes/cleans galley and lavatories

  • Hand cleans interior of aircraft by hand sweeping and dusting, and uses specialized cleaning fluids and materials, using mechanized cleaning aids as required

  • Transports cabin, commissary, and cleaning equipment between aircraft and storage areas

  • Provisioning aircraft must be accomplished during a prescribed ground time

• General:

  • Works as a member of lean staff operating out of cities served by the airline

  • Wears visual identification required by the Company, prominently displayed for ready recognition

  • Responds to internal Customer inquiries

  • Attends initial and ongoing training (classroom and on-the-job), and keeps current on knowledge, information, and equipment to gain proficiency

  • Duties may vary by size and organization of Provisioning Station

  • Provides friendly service to and maintains positive relationships with all internal and external Customers

  • Works in a cooperative spirit to ensure the success of our Company

• Must be able to meet any physical ability requirements listed on this description

• May perform other job duties as directed by Employee&39;s Leaders

Skills, Knowledge and Abilities

• Must be able to read, write and fluently speak and understand the English language

• Must be able to successfully complete Provisioning Agent training (classroom and on-the-job) and probationary and/or evaluation period

• Prior to completion of probationary period, Employee must abide by the Probationary Attendance Control Policy

• Employee must maintain a satisfactory rating on all performance evaluations, which are given at 50 day, 100 day, 150 day and annually

• Must be aware of hazardous situations and be able to handle emergencies as needed

• Must work under tight time constraints to accomplish quick turns of aircraft

• Must be alert to moving vehicles, aircraft, or personnel

• Must be able to use radio equipment

• Must be able to communicate information and instructions verbally and/or with radio equipment

• Must be able to type and/or use computer keyboard with sufficient speed to meet demands of the job

• Must be able to work on provisioning trucks and provisioning stands at heights of 10 feet or above

• Must be able to read documents, follow instructions, learn and understand provisioning procedures, rules, and regulations including federal and local security regulations

Education

• No education requirement

Experience

• No experience requirement

Licensing/Certification

• Must be able to obtain a Security Identification Display Area (SIDA) badge and meet all local airport requirements

• Must possess a valid U.S. drivers license

• May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights

Physical Abilities

• Must be able to perform the job functions within a limited space and able to lift and move items of 70 pounds and/or, more on a regular basis and repetitively lift weights of 25 to 65 pounds on raised surfaces

• Must be able to observe, and discern safety practices and communicate with Team members verbally and in writing

• Must be able to bend, stretch, and squat to position self while working in the designated work areas including aircraft galleys, provisioning vehicles, warehouse/office area, and other designated work areas

• Must be able to operate cutting tools to open supply boxes

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

• Must be at least 18 years of age

• Must be able to comply with Company attendance standards as described in established guidelines

• Must be able to work various shifts including nights, weekends, holidays, and overtime as outlined in the labor agreement

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits.
***Profit-sharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.