Every WestJet journey has the potential to enrich lives; a career with us is no exception. 

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now were going global. 

Join us, this is where your career story takes off.

Hybrid Work:
This is a hybrid work position in Mississauga, Ontario and requires in-person collaboration at the WestJet Office (Sunwing Office), at  (27 Fasken Dr, Etobicoke ON M9W1K6 , 3 days per week.  This provides flexibility the remaining 40 of the work week.  This hybrid work plan allows for critically important learning, collaboration and networking with our colleagues.  Specific days in the office are agreed upon by the team

WestJets Corporate Security Investigator will work alongside the senior leader in all aspects of investigations. Primary accountabilities will range from providing general security guidance, facilitating training and involve active participation in security investigation initiatives. 

Responsibilities

• Lead and or support confidential and privileged investigations related to guest, employee, contractor actions in relation to policy breaches or criminal acts including but not limited to Workplace Violence, Respect in the Workplace and unruly passenger behavior. 
• Provide proactive crime prevention strategies to employees and partners related to incident trending such as internal and external theft, fraud and other acts of unlawful behavior. 
• Assist in the development, implementation and communication of policy and procedure updates related to employee security roles and responsibilities. 

• Conduct and or support security threat and risk assessments related to WestJet business and recommend risk mitigation strategies to maximize safety of employees. 
• Participate in development and delivery of security training for all WestJet and contracted agency employees.  
• Assist IT Cybersecurity with investigations and support management of cyber security incidents. 
• Assist the Director or Program Manager, WestJet Security with responding to and managing security needs related to an Emergency Response incident. 

• Establish and maintain relationships with law enforcement, regulatory and security screening agencies to meet the business requirements and security needs of WestJet in conjunction with local, federal and international regulations. 
• As subject matter expert support criminal and civil law court orders according to Canadian and international regulations and Privacy regulations. 
• On a rotational basis take on the role of On Call threat and risk advisor to determine next steps to limit risk in relation to serious security incidents and events. 

Experience and qualifications 

• Minimum 2 years’ directly related experience in Corporate Security or related role. 
• Recognized training, practical experience and a proven ability in: internal investigation techniques, conducting effective investigative interviews, preservation collection and presentation of evidence, physical security best practices in compliance with related regulations and court guidance. 
• Experience with and ability to interpret Canadian Criminal Code; Canadian Human Rights; Canada Labor Code; Criminal, Civil and Corporate Case law. 
• Minimum 1-2 years airline industry operational experience preferred. 

• Working knowledge of all areas of WestJet and or the airline industry is an asset. 
• Familiarity with Transport Canada and Canadian/International Air industry regulations. 
• Demonstrated flexibility and ability to work independently on a team in a fast paced, dynamic and changing environment. 
• Proven ability to work under minimal supervision.   
• Excellent organizational skills achieved through flexibility, multitasking and time management. 

• Demonstrated strong communication skills and ability to deal with highly stressful and confidential situations using tact and diplomacy. 
• Demonstrated ability to accurately and completely document occurrences using a logical sequential format in a timely manner. 
• Able to obtain security clearance to hold a Transport Canada approved airport restricted area pass and provincial security investigator license. 
• Flexibility with travel in support of investigations to Calgary for an extended period of time for initial training and on an as needed basis after start up. 

The benefits of being a WestJetter:  

WestJet provides all WestJetters with a competitive total rewards package.  On top of that, we offer:   

• A fun and friendly culture with colleagues who work together to win  
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs  

Think we are a fit?  Apply now!  

About WestJet Group of Companies  

Together with WestJets regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.   

Our Safety Promise  

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.  

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJets operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJets Alcohol and Drug Policy.   

Our Commitment to Diversity and Inclusion 

We embrace what makes us each unique, and what makes us uniquely WestJet – and that is our people. WestJet is committed to creating an inclusive workplace that celebrates our differences by way of diversity, equity, and inclusion. As an equal opportunity employer, we want to you bring your full self to work and feel appreciated for your contributions.

At WestJet, we welcome unique skills, experiences, and backgrounds - if you’re passionate and excited about this role, we encourage you to apply even if you do not meet every single qualification in the posting. We are committed to inclusivity, equity, and accessibility in the selection process. If you require an accommodation during the recruiting process, please let our Talent Acquisition team know.

We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.

For more information about everything WestJet, please visit WestJet.com.  

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