Job Description
Job DescriptionAmritsar Airport
Station Manager
AirAsia Berhad
Full Time
YOUR ROLE AS A STATION MANAGER
AirAsia Berhad is seeking a dynamic and competent Station Manager – Amritsar Airport to be part of the best airline team in the sky!
The overall purpose of the role is to ensure the effective and efficient management of our station in Amritsar. The position is accountable for on-time departures, baggage handling, excess baggage collection, and travel document compliance. The Station Manager is also responsible for maintaining the highest level of safety, security, and service standards for ground operations at the station.
If you’re ready to lead from the frontlines and keep the spirit of AirAsia flying high in Amritsar — we want to hear from you.
WHAT YOU’LL CHAMPION
Ensure optimum payload, safe, efficient, and on-time departures
Oversee passenger, baggage, and cargo handling in line with company procedures
Monitor Ground Handler performance to meet AirAsia service standards
Ensure full compliance with company accounting procedures at the station
Maintain strong working relationships with local government and regulatory bodies
Provide leadership and support to station personnel, ensuring operational manuals are updated and accessible
Manage and be accountable for any monetary transactions at the station
Coordinate with agencies to enhance performance and profitability
Recommend and implement process improvements to boost efficiency and reduce costs
Submit daily and monthly reports to Headquarters on time
Make operational decisions within authorized scope, escalating when necessary
Strive for zero defects in ground handling services
Ensure on-time performance through effective coordination with Ground Handlers and airport authorities
Represent AirAsia in airport-related meetings and official functions
Liaise with customs, immigration, police, civil aviation, and other security authorities as required
Verify and approve invoices related to station operations before submission to Finance
Respond to guest complaints with prompt and appropriate remedial action
Ensure station expenditures remain within budget
Ensure station operations comply with regulatory safety, security, crisis, and emergency standards
Compile and maintain all required reports, statistics, and budgets for the station
Oversee revisions and updates of station manuals and compliance with audit requirements
Maintain authority to make decisions related to low-risk safety/security events and escalate higher-risk issues as needed
Ensure ground operations are conducted in accordance with applicable regulations and AirAsia standards
WHO YOU AREDiploma/Degree in any discipline or equivalent extensive experience in airport operations
Minimum 5 years of experience in team leadership within airline ground operations, preferably as a Station Manager
Excellent interpersonal, communication, and stakeholder management skills
Proven ability to build and manage relationships with airport authorities and regulators
Skilled in managing a diverse, shift-based workforce
Proficient in:
Government regulations (customs, immigration, airport security matters)
Company policies and SOPs
Dangerous goods handling
Aircraft loading procedures
Flight security and incident reporting
Safety and ground operations protocols
WHERE YOU’LL GODispatcher to captain, ramp agent to data analyst, brand executive to CEO – these are some Dare To Dream stories of our Allstars.
WHAT YOU’LL ENJOY
Physical Wellbeing: Key medical and insurance benefits, maternity expenses, flexible work arrangement, and health and fitness amenities.
Emotional Wellbeing: Paid time off, wellness programmes, and childcare amenities.
Financial Wellbeing: Resources relating to financial, personal skills, and career growth programmes.
Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners.
A unique Allstar culture like no other.
OUR HIRING PROCESS
Application received → Candidate screening → Interview(s) and assessment(s) → Background check and/or other assessments → Offer and negotiation
GET TO KNOW AIRASIA
AirAsia has been the Worlds Best Low-Cost Airline for 14 consecutive years, flying over 800 million guests. We continue to champion dreams, serve the underserved, and connect the world and Asean like no other – so Now Everyone Can Fly.
GET TO KNOW US
Our story begins in 2001 with a dream, two planes, and a 40 million ringgit debt. You’ll know us as the ‘Now Everyone Can Fly’ airline (if you don’t, we’re definitely older than you).
Today, we’re more than just an airline. We’re Capital A – a world-class brand that wears many hats. Our mission is to connect people and transform lives in Asean.
Above all, we’re Allstars. We believe in the unbelievable and dare to dream. We also celebrate all individuals. So no matter your culture, background, or preferred seat, we’re excited to have you onboard.
Note: AirAsia Berhad does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms without a valid written search agreement will be considered our sole property, and no fee will be paid if a candidate is hired without a pre-existing agreement.
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.