West Star is the fastest growing maintenance repair organization in the industry and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel.

What you can expect as a Shift Manager at West Star:

The Shift Manager will be responsible for the administration and coordination of all maintenance operations for the assigned shift. This position will oversee maintenance operations, resolve internal and external disputes, coordinate activities among various departments to complete work assignments, and perform special assignments as required.

Must be able to work nights - Friday-Sunday; 6:00 PM to 07:00 AM.

You will be ESSENTIAL to many FUNCTIONS, including:

Responsible for all aircraft maintenance activities for the assigned shift

Attends shift turnover meetings

Coordinates project details with Quality Personnel, Team Leads, and Parts Department

Reviews squawks generated and produces estimates that will be submitted for customer approval

Submits customer approvals and facilitates parts procurement in collaboration with the Project Coordinator and Management

Ensures project estimates stay on track

Monitors hours applied to the work scope to ensure alignment with the proposal and estimate sheets

Meets with customer, pre-and post-event, and communicates with customer throughout event

Serves as point-of-contact for assigned shift

Manages the maintenance updates, internally and to the customer, for the assigned shift

Makes decisions based on safety, qualifications, and company regulations for all technicians assigned

Ensures all employees are being managed fairly and consistently

Conducts employee performance reviews

Reviews and assists with employees’ time sheets

Approves and submits employee paid time off

Maintains a look-forward approach for setting up manpower, equipment, and parts for the next shift

Monitors all company e-mail traffic to help make informed decisions

Leads a culture of continuous improvement in procedures, processes, and internal and external customer satisfaction to improve cost, schedule, and quality of processes

Effectively and communicate (i.e., speak, write, read) in English

Any other job-related duties as assigned by the supervisor or management.

What you’ll need to bring with you:

Your Education

A High school diploma or equivalent is required.

A&P license is recommended but not required.

A valid driver’s license approved for airline travel and/or a valid passport is ideal, but not mandatory. Aircraft-specific factory training is preferred.

Your Experience

5+ years of prior experience working in corporate aircraft maintenance is recommended.

Experience with Microsoft Office 365 products required

Actual work experience must include troubleshooting, use of specialized tools, ground support equipment, and the use of aircraft maintenance manuals, parts catalogs, technical reports, and forms

Experience supervising two or more line maintenance technicians

Your Initiative:

We’re looking for a team player who is self-motivated and able to perform in a fast-paced environment where working under specific deadlines and time constraints will be common.

Your Sense of Responsibility:

Attend work every day as scheduled to include overtime and weekend assignments.

Notify the supervisor in advance of the shift starting if unable to work.

Must have reliable transportation to get to work every day.

Must perform all work by Federal Aviation Administration guidelines.

Follow all company and safety rules during the performance of duties.

Maintain customer-oriented work habits.

Direct the work and flow of multiple projects.

Supervision of team members in daily operations and duties.

Attention to detail with a focus on safety and quality of work

Other Particulars:

Physical Requirements

Lift at least 70 lbs.

Routine walking, bending and squatting, or sitting.

Routing or repetitive physical motion with arms and hands.

Personal computer operations on Apple and Microsoft products, especially Outlook, Word, and Excel spreadsheets

Work on elevated platforms (up to 40 feet in the air) using fall protection safety gear

Mental Requirements

Understanding and implementation of regulations and guidelines.

Troubleshoot or evaluate system operation.

Professionally work with others.

Coordinate projects.

Team management skills.

Working Conditions

The majority of work will be accomplished in a hangar environment, which can include very hot or very cold temperatures.

Work outside during aircraft runs will occur.

Varied positions in and around the aircraft.

Lists above includes the main items for this job position to be successful, but not limited to other things that might come about in time. The person applying for this position must understand that the objectives, responsibilities, and requirements could change for better success for the company and the person.

West Star Aviation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.