Emirates Skywards seeks to be an inspiring and engaging global loyalty programme for Emirates and FlyDubai. There are a number of key roles within our Skywards Group that are essential to the success of this this programme. From product design, e-commerce and analytics, through to business development, strategic partnerships and member engagement our Skywards team is filled with exciting opportunities!

The Portfolio Management & Business Planning Manager (Emiratisation) will manage the portfolio of projects within Skywards and cross functional supporting departments based on the annual strategy. Enhance the departments performance by managing complex and critical projects and support the facilitation of change across people, processes and systems to enable development of innovative and implementable recommendations that will improve performance. Responsible for developing and implementing strategies to increase employee engagement & motivation.

In this role you will:

• Manage the collation of quarterly demand and facilitate the Project Increment prioritisation and planning with all stakeholders.
• Support Delivery Managers to maintain the quarterly prioritised list of initiatives and annual backlog.
• Ensure adherence to the PMO framework as a prerequisite for prioritisation.
• Coordinate with cross functional departments on project prioritisation ensuring alignment across all delivery streams.
• Lead the content for the Portfolio reviews.
• Manage and coordinate centralised calendar for Skywards internal and external communications (advisory committee, executive updates, dependency from finance for benefit realisation).
• Coordinate content and date input for the Skywards Executive Annual Report.
• Communicate regular prioritisation updates to all relevant stakeholders and advocate adherence to the PMO framework.
• Develop and deliver Skywards internal communication strategy, planning and calendar of activity, support critical change programmes, to increase levels of employee engagement & motivation. (Monthly pulse and reporting, staff recognition, departmental knowledge sharing sessions, visibility across Emirates commercial departments on Skywards contribution, department annual engagement day planning preparation and logistics)

To be considered for this role, you must meet the below requirements:

• Degree in Bachelors or Honours
• 8 years of experience within Commercial and/or Portfolio Project Management
• Certification in Change Management and Agile Project Management preferred

Knowledge/skills:

• Experienced in the support of information systems for a business unit (preferably frequent flyer or loyalty programme)
• Agile Project Management
• Change Management
• Portfolio Management, Programme Management
• Strategic Management and Business Planning
• Knowledge and understanding of best practice employee engagement theory
• Working experience on large transformational programmes
• Experience in delivering complex/cross functional portfolio project management
• Excellent stakeholder management
• Ability to facilitate strategic meetings and workshops with senior stakeholders
• Cross functional work experience, leading through influence
• Excellent written and spoken English

At Emirates we are committed to providing our employees with opportunities to grow and develop their careers. So if you are looking for a challenging and rewarding opportunity, apply today and join our team!

Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers.