Primary Accountabilities and Duties:

• Computerized check-in of passengers for international and domestic travel.
• Designate seat assignments.
• Verify documentation for international and domestic flights.
• Ensure correct boarding passes are provided to each passenger for the assigned charter flight.
• Verify ticket and seat reservations.
• Match manifest to onboard count
• Assist with various governmental agency requirements.
• Connect and disconnect Jetway/stairs as necessary.
• Announce arrivals and departures as necessary.
• Assists with baggage tagging and bagging claim reports.
• Maintain current knowledge of all flight times during the shift.
• Provide information to customers.
• Maintain liaison with Airlines and Customer Representatives and Ground Handlers.

Requirements:

• Must be 18 years of age.
• Must have a High school diploma, GED or six months’ work experience as Passenger Service Agent.
• Ability to proficiently read, write and speak English; Excellent communication skills.
• Able to remain calm and efficient under pressure.
• Must have current driver’s license with no violations over the past 5 years Competent in handling difficult situations; Advanced computer skills.
• Able to continuously lift/move/push 70 lbs.
• Must pass pre-employment drug test.
• Must have current driver’s license with no violations over the past 3 years.