Lead – NDC Product

Job Description:

Hours: 37.5, Monday to Friday

Contract: Permanent

Location: Hybrid remote working, with 3 days a week in our VHQ, Crawley

Closing date: 10th July 2025

In a nutshell

We’re looking for a confident and collaborative product owner to lead the evolution of our New Distribution Capability (NDC) programme. As part of our Distribution team, you’ll be responsible for translating strategy into delivery, and ensuring our NDC proposition is not only fit for purpose but also future-ready.

You’ll work closely with internal teams and external partners to prioritise roadmaps, optimise APIs, and deliver a seamless experience for our customers and trade partners. If you’re passionate about digital product development and want to help us lead the way in airline retailing, this could be your next move.

Day to day

•Translate strategy into actionable backlog items and user stories for development teams.

•Own and evolve the NDC roadmap, aligning with internal strategy and industry trends.

•Monitor product performance using KPIs and take corrective action as needed.

•Collaborate with stakeholders to prioritise features and manage expectations.

•Drive adoption of NDC APIs and ensure continuous improvement of the proposition.

•Represent both business and customer needs in product development.

About you

Are experienced in the travel industry, ideally within a distribution function? Do you have strong knowledge of NDC and the broader airline distribution landscape? Then this could be the role for you!

Alongside the above, we’re looking for someone with:

•Experience in Agile delivery and product ownership.

•Excellent stakeholder management and communication skills.

•A customer-focused mindset with strong commercial awareness.

•Familiarity with API performance metrics and digital product development.

If the above sounds like you, and you’re ready to help us deliver a smarter, more connected Virgin Atlantic experience, we’d love to hear from you!

Our recipe for leadership

At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here

Be yourself

Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.

To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (recruitmentfly.virgin.com) feeling confident that we’ve got your individual considerations covered.

Job Ident #: 2865

Company Details

Virgin Atlantic

Fleming Way
Crawley, England United Kingdom, International RH10 9DF International
www.virginatlantic.com/us/en

Virgin Atlantic uses a mixed fleet of Airbus and Boeing wide-body aircraft and operates to destinations in North America, the Caribbean, Africa, the Middle East and Asia from its main hub at London–Heathrow, and its secondary hub at Manchester

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Job Info

Location

Crawley , England, United Kingdom

Type

Permanent

Company Details

Virgin Atlantic

Fleming Way
Crawley, England United Kingdom, International RH10 9DF International
www.virginatlantic.com/us/en