Role Introduction
Reports to: Head of IT Solutions, E&R
Join Cathay Pacific as our Application Manager for Enterprise and Regions (E&R) Solution Centre. You will be accountable for managing and developing a defined portfolio of business applications for Cathay in different regions. You need to understand how well the business is supported by the systems in different regions and provide your advice on how to improve operational efficiency for the regions.
Thrive in a dynamic and agile environment that embraces AI and cutting-edge technologies. Our culture fosters teamwork and progressive thinking, while our internal mobility program offers diverse career opportunities.
Leverage your expertise to lead operational excellence in the E&R Solution Centre, ensuring we deliver on our brand promise and drive organizational success.
Key Responsibilities
- Improve the operational efficiency of the regions focusing on automation, analytics and new technologies
- Accountable for developing the IT investment plan, driving prioritization for regions, and overseeing the execution of the application roadmap to measure the health and cost-effectiveness of the application portfolio
- Collaborate with the architecture group to manage and exploit current technology, stay updated on industry trends, and identify opportunities to add value by leveraging new technologies and practices
- Collaborate with regions and other stakeholders to improve data flow and ensure compliance with industry and regulatory policies
- Accountable for end-to-end solution delivery and support within your domain, ensuring solutions are delivered on time, within budget, and in accordance with policies and standard
- Collaborate across teams to understand business requirements, formulate cost-effective solutions, and provide oversight to the IT Application team
- Accountable for managing external service providers and product vendors to ensure timely, cost-effective systems development and support
- Develop, update, and manage application delivery budgets annually, ensuring accountability within agreed budgets
- Coach and mentor IT teammates with the IT best practice in solution delivery
Requirements
- A minimum of 10-12 years of IT experience with 2 years of management experience with proven experience in managing a team of technology professionals (that include in-house, external, off-shore resources) to run strategic IT projects and support IT systems
- Tertiary qualifications or above
- Willingness to undertake business travels as required
- Ability to listen and articulate ideas verbally and in written formats to a broad range of audiences; ability to ask probing questions and deliver presentations
- Strong interpersonal skills; promoting healthy relationships and team dynamics
- Well-developed analytical, problem-solving, and decision-making skills, leveraging both logic and creativity; strong troubleshooting skills; ability to identify patterns and generate ideas
- Focus on the end user’s or customer’s needs; ability to set expectations and understand end user behaviour
- Solid experience in business analysis, software development and project management
- Good understanding of technology concepts, trends and capabilities
- Experience in Enterprise domains including FIN or PPL is a plus
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
