Logistics Support Coordinator (NJUS)

Job Description:

Join the NetJets Team

NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.

Purpose of Position

The Logistics Support Coordinator will help provide service to the Owner catering, crew member catering, and supplier spaces. The role will also include other back office functions.

Tasks and Responsibilities

Oversee the day-to-day operations and logistics of the crew food program.
Responsible for communicating crew food orders with primary and secondary catering suppliers, communicating statuses of orders with crewmembers, and updating crew food orders dependent on schedule needs and changes.
Oversee the day-to-day operations and logistics of the Owner catering program.
Responsible for communicating Owner catering orders with primary and secondary catering suppliers, communicating statuses, substitutions, or questions on orders with internal teams, and ensuring focus on an elevated inflight experience.
Utilize reporting and dashboards to improve and make each travel experience special and personalized for onboard dining.
Acts as the single point of contact to our logistics suppliers for tactical, day-of questions and issues.
Leverages their knowledge for in-flight catering and ground transportation. Acts as the primary resource to internal and external teams for questions, feedback, and problem-solving.
Manages supplier follow ups stemming from crew food feedback.
Closely engage with the Global Travel & Logistics Program Managers to ensure supplier information is correct and updated.
Understands the use of outside suppliers and resources to ensure both crews and Owners receive catering.

Education

High School

Certifications and Licenses

Years of Experience

0-2 years of experience

Core Competencies

Adaptability

Collaboration

Curiosity

Service-Oriented

Strives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

Previous experience in a fast paced, dynamic work environment and the ability to multi-task are crucial to this position
Previous experience in hospitality, restaurants, aviation, customer service, or logistic/supply chain functions
Ability to communicate in a professional manner in fast-paced environments
Ability to manage and make decisions with multiple competing variables and priorities
Sound judgment and problem-solving skills
Strong customer service and team focus
Ability to work nights, weekends, and holidays
Working knowledge of MS office
Must cultivate a collaborative environment, building team rapport and partnerships by modeling respect, helpfulness, commitment, enthusiasm, and integrity
Maintain professional demeanor in person, via email and via phone
Ability to manage and adapt to frequent changes, with multiple competing variables and priorities

How NetJets Supports You

NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVEWELL-a comprehensive package to support your Mind, Body, and Life.

Our comprehensive suite of benefits include:

Medical, Dental, and Vision
Healthcare Advocacy
Employee Assistance Program
Flexible Spending Accounts
Health Savings Account with annual employer contribution
Wellness Programs & Discounts
Paid Time Off
Parental Leave of Absence
Life and Accident Insurance
Voluntary benefits (financial protection plans)
401(k) plan, with 66 of every dollar you contribute matched by NetJets
Short and Long-Term Disability
Legal Plan
Identity Theft Protection Plans
Pet Insurance
Family & Caregiving Support

Job Ident #: 15205-en_US

Company Details

NetJets

4111 Bridgeway Ave
Columbus, Ohio 43219 USA
careers.netjets.com/

Beginning as the first private jet charter and management company, NetJets has led the industry for 57 years. In 1986, they debuted the revolutionary concept of shared ownership. This allows individuals and companies to buy a share of a private business...

Benefits:
As the worldwide leader in private aviation, NetJets strives to create exceptional experiences—that includes the benefits we offer our teams.

Employees have free coverage for Medical, Dental, and Vision benefits, with access to a vast network of nationwide providers. NetJets strives to LIVEWELL and that means taking care of all aspects of your Mind, Body, and Life through our benefit and discount programs.

Our comprehensive suite of benefits include:
Medical, Dental, and Vision
Healthcare advocacy
Employee Assistance Program
Flexible Spending Accounts
Health Savings Account with employer contribution
Wellness Programs
Paid Time Off
Life and Accident Insurance
Voluntary benefits
Generous 401(k) Retirement Plan company match
Short-Term Disability
Long-Term Disability
Legal Plan
Family support resources
A career at NetJets is the whole (benefits) package.

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Job Info

Location

Columbus, Ohio, United States

Type

Permanent

Company Details

NetJets

4111 Bridgeway Ave
Columbus, Ohio 43219 USA
careers.netjets.com/