Network Engineer (Unified Communications)

Job Description:

Job Description
BAE Systems is seeking a Unified Communications (UC)/Network Engineer to support our work as a prime contractor on a high-profile U.S. Navy weapon system. Accuracy, integrity, subject matter expertise, and the ability to work well independently and with others are important traits we expect the successful candidate to possess and demonstrate.

In this position you will works with a team to support Audio/Visual, Video Teleconferencing, (VTC), and Unified Communications technology for collaboration, meetings, training, and specialized use meeting rooms.

In this role you will:

Take responsibility for scheduling, operation, and maintenance of enterprise Voice and Video Conferencing Systems
Provide technical troubleshooting for day-to-day operations, coordinates vendor repairs, including scheduling with vendors and customers, basic hardware installation and technical system deployments
Familiar with operating and configuring Freeport and digital signage integration
Coordinate with AV vendors and Government personnel for building access, escorts, loading dock access, property, and delivery scheduling
Coordinate Project Management support with Government personnel and contracted vendors for integration work, as needed by request or punch list, for all conference rooms and collaborative meeting spaces
Work closely and effectively with senior leadership and stakeholders on all audio-visual initiatives and projects, providing expert advice, reports, and documents as needed
Keep track of work efforts, time, and products via Avanti ticketing system on a daily basis
Perform field installations and able to inspect field installations for accuracy
Update hardware inventory reports and perform audits of equipment that arrived on site compared to what was documented
Locate and review project statements-of-work (SOWs) to ensure installation is technically accurate
Extensive knowledge with voice and video hardware and software; integrating new and existing hardware, as well as software updates/patches to keep UC systems current with DoD requirements
Make configuration changes to endpoints and infrastructure under the direction of the senior engineer and/or Change Control Board
Act as liaison to Unified Communications Manager in their absence
Provide recommendations and support for audio-visual integration projects at client facilities for mission critical and high-visibility command center, conference rooms and meeting spaces
Fully test installed system and work with vendor commissioning staff prior to final acceptance of a project
Manage daily operations of the Unified Communications subsystems, operations and maintenance of all VTC and Voice over IP devices to include Call Managers, Session Border Controllers, Voice over IP endpoints, Video Communications Servers, MCUs, Gateways, room- based VTC systems, desktop VTC devices, and other VTC-related equipment
Conduct integration and configuration of existing unified communications hardware, including application of security controls and management support to the network infrastructure that underlies the unified communications platform
Patch and upgrade firmware, break/fix support, and daily operations support, including on-site assistance for special events
Maintain and provide configuration management information that shall include but not be limited to equipment hardware make/model, version numbers of installed software, as-built drawings, serial numbers, and all passwords
Ensure technical solutions comply with all applicable DoD regulations and industry standards
Monitor system and network operations, and notify users when systems display non- standard or out of tolerance behavior
Apply technical expertise to mitigate potential system problems before they occur
Resolve all Voice and Video service interruptions and technical problems in a timely manner, should they occur
Provide enterprise-level system administration for the VTC enterprise
Ensures all IP based Voice and Video systems are configured in accordance with DISA best practices and Security Technical Implementation Guides (STIG)
Resolve UC system operational problems including troubleshooting and performing fault isolation and repairs, replacements, or reprograms of faulty equipment, as required
Provide life cycle refresh projections for unified communications infrastructure, endpoints, and AV equipment build out projects
Conducts site surveys to establish unified communications systems and equipment based on customer requirements
Consult with client(s) and internal engineering groups to create and/or review requirements, functional specifications and detailed designs
Perform client training and collect final job documentation as needed
Create and maintain Unified Communications documentation

Work independently and as part of a team in a fast-paced and changing environment
Travel to different locations is required
Install Operate and Maintain Cisco Meeting Server, Cisco Expressway C and E, Jabber Clients

Job Requirements:

Required Education, Experience, & Skills

Must have an ACTIVE Top Secret clearance
Must have an IAT Level II certification as specified in the DoD 8570
- Or, have a SECNAV 5239 qualifying degree AND meet the requirements for an IAT II as specified in the DoD 8570 within 6 months of start date.
Ability to obtain and maintain Common Access Card (CAC), badge access to the customer’s facility, and a SSP network account in good standing.
Bachelor's Degree in Computer Science, Information Systems, or related degree preferred and four years position related experience, or equivalent position related experience
Ten years of experience with administration, installation and repair of Cisco Call Managers and network infrastructure
Expert knowledge of unified communications systems, including familiarity with foundation technologies, VoIP protocols, and communication standards to include SIP, TLS, VoIP codecs.
Experience with Cisco Call Manager, Cisco Session Border Controller, Cisco Call Manager Express, Cisco Meeting Server, Cisco Expressway C and E, Cisco Jabber client
Experience developing configuration change plans (CCPs) or Change Control Board (CCB) plans, and standard operating procedures (SOP) for unified communications infrastructure, endpoints, and other related equipment
Strong analytical skills as well as excellent written and verbal communication skills to include technical documentation skills, and the ability to teach classes to lower-level staff members
Experience with DISA STIGs and implementing the security controls on unified communications infrastructure
Ability to manage multiple priorities
Ability to establish and maintain effective working relationships with partners and government officials
Travel to different locations is required

Preferred Education, Experience, & Skills

Bachelor's Degree in Computer Science, Information Systems, or related degree
CCNA Collaboration
Network Management experience
VoIP Design experience
Freeport Multi-domain VTC system

Pay Information
Full-Time Salary Range: $97008 - $164914

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

Job Ident #: 119069BR

Company Details

BAE Systems

1601 Research Blvd
Rockville, Maryland 20850 USA
www.baesystems.jobs

BAE Systems is a premier global defense and security company with approximately 100,000 employees delivering a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions...

Benefits:
Competitive

Supported Manufacturers:
Various

Supported Models:

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Job Info

Location

Washington, Georgia, United States

Type

Permanent

Company Details

BAE Systems

1601 Research Blvd
Rockville, Maryland 20850 USA
www.baesystems.jobs