As an Operations Research Analyst responsible for managing various projects focused on business analytics for Aviation Safety, Air Traffic Safety Oversight Service (AOV), Air Traffic Safety Standards Oversight Division (AOV-100) in the Research and Analysis Branch (AOV-150). Supports management in a full range of activities surrounding management of National Airspace System (NAS) oversight information and applicable standards, proposing, and initiating continual improvements.
Duties
The Operations Research Analyst applies experience and comprehensive knowledge in statistical and mathematical methods to analyze business processes and identify and develop solutions to operational problems using interrelated, interacting, or interdependent for different systems. Updates the work process trackers in AVOs SharePoint network to support AOV work processes by performing periodic reviews and verifying data provided through the internal stakeholder feedback process in accordance with organizational procedures.
Performs multiple, varying and complex assignments under the minimal direction of a manager, project/program manager, team leader, or more experienced technical specialist. Typical assignments may include complex system design and integration of management tools, extensive research and analysis, and oversight of associated projects. Compiles, analyzes, and evaluates business requirements to conceptualize, design, and deliver People Services-related dashboards. Manage the organization’s SharePoint Network, website management, and development of Standard Operation Procedures. Provides analytical support to the Quality Management System (QMS) Management Reviews by performing activities such as capturing, analyzing, and reporting on performance and effectiveness, as tracked in AOV’s SharePoint Network.
Defines, organizes, and assigns resources to accomplish organizational objectives. Allocates resources to accomplish large work activities within established schedules and recommends economical and feasible solutions to meet project requirements and constraints. Plans and leads the development of data metrics and creations of dashboards visualizations to monitor project performance benchspans and provide an explanation to non technical audiences. Leads project teams in analyzing, identifying, and documenting functional requirements for use in developing technical requirements for projects to ensure successful completion and implementation.
Applies knowledge of Federal policies and objectives in the development, implementation, administration of business processes and critical management tools. Performs analyses and evaluations of data from business analytic software to solve complex problems and to identify opportunities to improve business processes. Uses quantitative analysis to compile and evaluate data which focuses on the effective use of people and technology to translate business requirements into system deployments and business process changes. Use mathematical modeling to forecast the performance and reliability of systems. Develops plans, techniques, and policies to address current or anticipated problems and issues. Works with management to solve problems.
Uses rigorous statistical and mathematical analysis to evaluate data and reports regarding unusual deviations from established plans/policies. Interpret and manipulate data into communication materials using visualizations, presentations, and quick guides. Develops and maintains large datasets to track, monitor, analyze and validate trends, and prepare monthly, quarterly, and interim reports to provide well- supported, data-driven recommendations by synthesizing complex qualitative and quantitative data. Prepares statistical reports and detailed analyses to formulate probable outcomes. Conducts complex business analyses and studies of the Air Traffic Organization’s (ATO’s) program plans and provides recommendations to streamline processes.
Contact are internal and external stakeholders. Represents the Federal Aviation Administration (FAA) as a senior technical point of contact on projects, programs, and other work activities. Communicates results with all levels of AOV and ATO service units.
Work activities typically impact directly on the objectives of one or more major subdivisions or LOBs/SOs and may impact on the objectives of the FAA.