Hiring Company
AAD Move Travel Sdn. Bhd.Job Description
Responsibilities
Managing AirAsia MOVE end-to-end customer engagement initiatives for respective spanet.
Working closely with internal stakeholders to plan, launch and monitor multi-channel CRM campaigns, understand local spanet behaviour and past campaign learning.
Provide support to Manager / Senior Executive in day to day campaign optimization and reporting.
Execute CRM campaigns for various Lines of Business (LoBs), performance tracking, reporting, A/B testing and day-to- day optimization.
Identify trends, insights, and optimize campaign performance based on the insights gathered.
Proactively report all big successes, inconsistencies, under-performance or any other campaign-related metrics daily.
Create opportunities by staying current with new channels, software, and best practices.
Requirements
Minimum of 6 months to 2 years in CRM / digital spaneting role.
Strong analytical, problem solving and time management skills.
Demonstrate previous experience in implementing, tracking, managing medium to large campaigns on CRM engagement platforms such as CleverTap, Emarsys, or MoEngage.
Demonstrate good knowledge in campaign optimization skills.
Able to generate comprehensive reports and insights on campaigns and present findings and actionable recommendations to stakeholders to optimize future initiatives.
Demonstrate good communication skills and possess the ability to converse well with others.
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be the best. We committed to creating a diverse work environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
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